WEBVTT


  

   

    

   

  

  

   
   

    00:00:00.040 --> 00:00:03.720
>> My name is Shang Vang [phonetic],
and I'm an event planning manager.

    00:00:03.720 --> 00:00:06.310
I work for Hyatt Regency Orange County.

    00:00:06.310 --> 00:00:12.940
I've worked with them for almost nine
years just planning conferences, workshops,

    00:00:12.940 --> 00:00:20.320
from associations to corporate, and I've done
social events with weddings and catering on,

    00:00:20.320 --> 00:00:25.160
on that, on that side as well, and
private parties and, and things like that.

    00:00:25.160 --> 00:00:30.440
But right now, I actually do large
markets and so I work with groups

    00:00:30.440 --> 00:00:36.010
of about 2-300 rooms per night up to 650 nights.

    00:00:36.010 --> 00:00:38.960
So we had a recent group --

    00:00:41.040 --> 00:00:46.320
-- that we, there were probably close
to 1,700 people there for a week.

    00:00:46.320 --> 00:00:48.780
It was an electronic company.

    00:00:48.780 --> 00:00:49.850
So --

    00:00:51.190 --> 00:00:54.280
-- there's one aspect where you
handle, we handled the rooms,

    00:00:54.280 --> 00:00:57.660
and we have to control how
the reservations are booked.

    00:00:57.660 --> 00:01:00.970
How many rooms have been
booked and can we add any more.

    00:01:00.970 --> 00:01:04.060
What, what inventory do we have left
to give them and things like that.

    00:01:04.060 --> 00:01:10.150
So on the rooms aspect, we're constantly dealing
with, you know, rates and, and being sold out

    00:01:10.150 --> 00:01:12.640
and then dealing with overflow
blocks and whatnot.

    00:01:12.640 --> 00:01:17.200
And that's exactly what we dealt with with this
group because they were such a large capacity.

    00:01:17.200 --> 00:01:22.380
They required such a large capacity of
rooms, we had to manage their block in a way

    00:01:22.380 --> 00:01:25.780
that was sensitive to the
attendees to get them all in.

    00:01:25.780 --> 00:01:29.350
In addition, to help them work
with overflow blocks and book

    00:01:29.350 --> 00:01:31.690
with other hotels that are close by.

    00:01:31.690 --> 00:01:38.910
And then on the events side, we're dealing with
production crews and how we can manage them

    00:01:38.910 --> 00:01:45.670
and all their vendors, and managing their
meals, where to place everything in order to,

    00:01:45.670 --> 00:01:47.490
to make the conference successful.

   

  

