﻿WEBVTT

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<v ->Hi, my name is Avez Kazi.</v>

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I graduated from NJIT, class of 2017.

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I currently work at Hewlett Packard

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Enterprise Financial Services Company.

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And I am a customer account specialist,

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which means I manage a bunch of global accounts

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and I work on the billing process for them,

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so I help send them invoices and make sure

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that they are receipted and properly applied on our end.

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We are a leasing company, so we sort of finance

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a bunch of the equipment that a lot of big companies

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work with on a daily basis.

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A lot of the accounts receivable function,

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basically we have all these contracts out

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with a lot of global companies,

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and I work in the global division,

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which manages accounts that are very well known,

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some of the bigger accounts like Deloit,

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which is a huge accounting firm,

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and other big companies, they have leases with us,

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and my role is to kinda make sure

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that they're paying their monthly payments,

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and in order to do that, they just need to have

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all the right information so that

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they can make those payments and so that they know

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that it's being applied in the right way.

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So that can be complicated when you have

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thousands and thousands of leases and you have assets,

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you have so many different times involved in those leases,

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so it's hard to manage.

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So my job is to kind of organize that data,

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send it to them in a very straight forward way,

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make sure that everything is incorporated,

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everything is included, and make sure

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that they're getting billed the right amount,

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and then just sending that information to them

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and trying to push them along

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and see if they can pay those out.

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Typically, with these large scale customers,

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they are able to pay out the leases,

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because they've contractually agreed to paying them out.

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It's just a matter of getting the information

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that can be challenging, so my job is just

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to put that information together for them

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and send it over and make sure that they pay them out.

