WEBVTT 1 00:00:00.000 --> 00:00:01.650 My name's Jason Harrington. 2 00:00:01.650 --> 00:00:03.940 I'm the President of Ontario Systems, 3 00:00:03.940 --> 00:00:05.800 based here in Muncie, Indiana. 4 00:00:05.800 --> 00:00:07.800 line:15% We're a vertical market software company 5 00:00:08.795 --> 00:00:10.010 line:15% that's based corporately here. 6 00:00:10.010 --> 00:00:12.510 line:15% We have offices in the Vancouver, Washington area, 7 00:00:12.510 --> 00:00:14.490 line:15% Albuquerque, New Mexico area, 8 00:00:14.490 --> 00:00:18.110 line:15% about 480 employees across 29 states. 9 00:00:18.110 --> 00:00:21.310 So a lot of our initiatives are obviously, 10 00:00:21.310 --> 00:00:23.360 make a lot of sense to someone who knows our language, 11 00:00:23.360 --> 00:00:25.330 knows our internal speak 12 00:00:25.330 --> 00:00:27.782 but often times it ends up being things like, 13 00:00:27.782 --> 00:00:29.760 line:15% hey we need to build a new product 14 00:00:29.760 --> 00:00:31.560 line:15% to solve a new problem for our customers. 15 00:00:31.560 --> 00:00:34.070 line:15% Now it may not be new in the sense that, 16 00:00:34.070 --> 00:00:35.460 line:15% it can be a modern technology, 17 00:00:35.460 --> 00:00:37.410 line:15% like one recently has been texting. 18 00:00:37.410 --> 00:00:39.410 And people have been texting forever, 19 00:00:39.410 --> 00:00:42.350 but when you have to text in a regulated environment, 20 00:00:42.350 --> 00:00:45.428 where whatever you put down in writing in the text 21 00:00:45.428 --> 00:00:48.720 could be scrutinized by legal regulators, 22 00:00:48.720 --> 00:00:52.050 it could be scrutinized by attorneys and lawsuits, 23 00:00:52.050 --> 00:00:54.330 and you have to think about how to do that 24 00:00:54.330 --> 00:00:58.120 when you have 150 people who are working a million records, 25 00:00:58.120 --> 00:00:59.670 that's a different kind of problem. 26 00:00:59.670 --> 00:01:03.090 So we apply the technology of texting, for example, 27 00:01:03.090 --> 00:01:04.480 inside of our products 28 00:01:04.480 --> 00:01:06.630 and that's a relatively new thing for our markets 29 00:01:06.630 --> 00:01:08.435 because of the regulation. 30 00:01:08.435 --> 00:01:11.360 line:15% My day's filled with a lot of 31 00:01:11.360 --> 00:01:14.200 line:15% higher level strategy kind of conversations. 32 00:01:14.200 --> 00:01:16.610 line:15% Believe it or not, you don't make a lot of decisions 33 00:01:16.610 --> 00:01:18.420 line:15% on a daily basis as the President 34 00:01:18.420 --> 00:01:21.880 because I'm letting my team make a lot of those decisions. 35 00:01:21.880 --> 00:01:24.500 I'm responsible for operations, 36 00:01:24.500 --> 00:01:26.380 and I'm responsible for the financial outcome 37 00:01:26.380 --> 00:01:28.900 of the business, so I spend a lot of my day 38 00:01:28.900 --> 00:01:32.200 looking at customer problems, strategy problems, 39 00:01:32.200 --> 00:01:35.370 and ultimately, are we gonna hit our financial targets, 40 00:01:35.370 --> 00:01:37.590 as outlined by our budget and our board. 41 00:01:37.590 --> 00:01:39.670 A lot of weeks, I have a day or two out 42 00:01:39.670 --> 00:01:42.810 traveling to customer sites or one of our other sites 43 00:01:42.810 --> 00:01:47.193 so I usually travel six to eight nights a month. 44 00:01:48.130 --> 00:01:50.479 line:15% And so a busy week is, 45 00:01:50.479 --> 00:01:54.030 line:15% three full days of meetings and a couple days of travel, 46 00:01:54.030 --> 00:01:56.490 line:15% which have a lot of meetings in between travel time. 47 00:01:56.490 --> 00:02:00.280 line:15% So it's a solid 50, 60 hour week, 48 00:02:00.280 --> 00:02:01.780 pretty much week in, week out.