>> My name is Joe Atkinson.
I'm a principal at Pricewaterhouse Coopers,
and I work in the entertainment media consulting business.
Well, Pricewaterhouse Coopers is one of the world's largest professional services firms.
So we provide services in insurance, tax, and advisory.
And it's in the advisory business where I work.
We have about 170,000 employees worldwide in 159 countries.
So my clients are entertainment companies, they're media companies,
communications, cable, those types of companies.
And that's where I serve most of the time.
Most of my responsibility has a couple of areas.
One is serving the client.
So that's the primary focus.
And making sure that the clients that I'm responsible for get exactly what they expect
from the firm, and that's regardless of what we're delivering, whether it's tax services
or insurance services or consulting services.
My major responsibility is checking in with the client, providing quality assurance
over the jobs that we have in progress, looking to make sure we're bringing the right resources
to the table, and hopefully helping to grow our client relationships and our business.
So that's the primary responsibility.
The second piece, which is important to make the first piece happen, is looking after our people;
helping them grow in their careers; helping them develop the kinds of skills and capabilities
that are necessary for them to build their own profile, if you will, with our clients;
and to help them get position so that they can deliver the solutions
that our clients are looking for.
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