WEBVTT

00:00:00.350 --> 00:00:01.670
>> My name is Joe Atkinson.

00:00:01.670 --> 00:00:03.890
I'm a principal at Pricewaterhouse Coopers,

00:00:03.890 --> 00:00:06.430
and I work in the entertainment
media consulting business.

00:00:06.430 --> 00:00:09.670
Well, Pricewaterhouse Coopers is one of the
world's largest professional services firms.

00:00:09.670 --> 00:00:13.070
So we provide services in
insurance, tax, and advisory.

00:00:13.070 --> 00:00:14.760
And it's in the advisory business where I work.

00:00:14.760 --> 00:00:19.810
We have about 170,000 employees
worldwide in 159 countries.

00:00:19.810 --> 00:00:22.380
So my clients are entertainment
companies, they're media companies,

00:00:22.380 --> 00:00:25.230
communications, cable, those types of companies.

00:00:25.230 --> 00:00:27.890
And that's where I serve most of the time.

00:00:27.890 --> 00:00:31.000
Most of my responsibility has a couple of areas.

00:00:31.000 --> 00:00:32.400
One is serving the client.

00:00:32.400 --> 00:00:34.100
So that's the primary focus.

00:00:34.100 --> 00:00:38.230
And making sure that the clients that I'm
responsible for get exactly what they expect

00:00:38.230 --> 00:00:41.980
from the firm, and that's regardless of what
we're delivering, whether it's tax services

00:00:41.980 --> 00:00:44.940
or insurance services or consulting services.

00:00:44.940 --> 00:00:49.020
My major responsibility is checking in with
the client, providing quality assurance

00:00:49.020 --> 00:00:53.000
over the jobs that we have in progress, looking
to make sure we're bringing the right resources

00:00:53.000 --> 00:00:56.810
to the table, and hopefully helping to grow
our client relationships and our business.

00:00:56.810 --> 00:00:58.900
So that's the primary responsibility.

00:00:58.900 --> 00:01:02.980
The second piece, which is important to make the
first piece happen, is looking after our people;

00:01:02.980 --> 00:01:07.370
helping them grow in their careers; helping them
develop the kinds of skills and capabilities

00:01:07.370 --> 00:01:11.550
that are necessary for them to build their
own profile, if you will, with our clients;

00:01:11.550 --> 00:01:14.460
and to help them get position so
that they can deliver the solutions

00:01:14.460 --> 00:01:16.090
that our clients are looking for.

00:01:16.090 --> 00:01:18.090
[ Silence ]