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>> My name is Samantha Mushik [phonetic], and I
am the project manager and operations assistant

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at Peregrin Services Corporation,
the place that I work.

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It's a technology company that
specializes in automation services

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for mainly the credit counseling
industry, but they are looking into getting

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into some other sectors of the banking industry.

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So days are really busy.

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As the project manager I'm literally involved in
almost every single process of the organization.

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I make sure that our products not only
are functioning as they should but also

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if they're not functioning coordinating
getting them fixed, getting them functional,

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writing all the testing plans,
actually performing all the testing.

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Or if it's an area that I'm not the
expert in I'm responsible for making sure

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that there are resources available
that would test that in my stead.

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So a busy day I'm one of the
first people in the office.

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I like to sort of get in and have
some quiet alone time so I can kind

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of get those administrative tasks complete.

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I'll get in around 6:45, 7-ish.

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First things first, I'll just catch up
on any emails that I might have missed

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from the day before or any
deliverables that I have coming up.

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Usually we'll go into our audit process.

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We have a lot of different company
processes, procedural documents,

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how to update this database, how to
update that interface, things like that.

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First and foremost I'll check the audit schedule
and see if there are any processes that need

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to be updated, if that due date is coming up.

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If I've got the time to do it
then or I have the skill set

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to do it then I'll do it right
then and there since it's quiet.

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Otherwise I'll look into the project work
and see what we have scheduled for that day,

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what resources I need, what meetings I
need to set up, what meetings I have.

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Kind of do that for maybe an hour
or two as people start trickling in.

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And then we start putting out fires.

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That's when it's kind of, you
know, take things as they come.

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If we've got project meetings,
of course, we're going to those

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and actually doing the development on
the projects and building the interfaces,

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building the applications, doing that
kind of just the nitty gritty work.