>> My name is Jacob Hanchar.
I work for River Hill Coal Company, which is a family-held corporation.
We sell coal internationally to Brazil, India, China.
Those are our biggest customers.
And I manage that from a day-to-day basis with operations, sales,
logistics and everything else you can imagine.
And there are several other responsibilities, but for the most part, I'm a proud father
of three, and I have a lovely wife.
The biggest environmental pressures that a coal company faces are regulation, both from,
let's say, a safety standpoint, but also from an environmental standpoint.
Those are the biggest pressures coming in on our industry that we're currently facing.
If I had a magic wand, that would be the first thing I would do,
would make that part of the business easier.
But it's not getting any easier.
So rather than running from it, or going and complaining about it and making the issue worse,
we're choosing to embrace it with open arms and say, "Okay, how does this improve our business?
How do these regulations keep us on the cutting edge of technology and research?"
And that's what we're constantly trying to strive to improve.
And we figure this will have carryover eventually, into the international market
where we can go to China, who's trying
to improve their safety and their environmental impact.
So rather than treating it like it's a curse, we actually want to try
to make it a viable business and a part
that makes us innovative, versus being behind the curve.
You wear many different hats in this business.
I wear a hat from, I have to deal with logistics.
That's loading the train, and then it's going down to Norfolk in Virginia,
and going up pier six and being exported with a vessel,
then going to our customers, let's say, in Europe.
And then I have to check with the customers in Europe to make sure that they're happy.
So there is logistic in sales.
It can be anywhere from checking on how the mine is doing, what the operations --
what's going on in the operations.
Really the job, the way I explain it to people is I just check on it
to make sure people are doing their job.
"Okay, hello, are you doing -- okay.
Good. Okay.
You're doing your job?
That's great.
Okay. You're doing your job?"
Because typically, when the market is good, River Hill runs two shifts: like a 6:00 AM shift
and then the second shift will start around 3:00, approximately.
Right now the market's down, so we're running 50 percent.
So my hours, I would say, have shrunk, but on a normal day, it's checking in with various people
and just checking the numbers, monitoring every penny, every expense.
Because we have to be very, very detail-oriented in order to stay afloat,
especially in lean times like this.