>> What made me choose this profession, I've been doing it now for maybe thirty years.
I like people.
I like being helpful [inaudible].
I can do background work, too, and I pretty much help the home workers
if they need assistance administrative wise.
I'm helpful with that area, too, but what made me really choose this position is because being
in customer service, dealing with the outside public yourself when you have to go to DMV
or any government, or any other thing that you have to take care of.
People aren't always nice.
>> I kind of feel like, I feel the old notion of service with a smile,
I feel like that's long gone in most places.
>> A lot of places it is, and I say you've got to do this a little bit better than this.
So I said, you know what, let me try this [inaudible].
So I stayed in it for so long, and I really appreciate how people treat people
because you want to treat somebody like you would like to be treated,
and a lot of places you don't get that from.
So that's kind of important to me, and to be in the front like that, it makes you change
if you want to stay in this, you know, profession.