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>> Hi, I'm Rosann Cusumano Elinsky and
I am Cusumano Insurance Agency located

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in Pleasant Hills, Pennsylvania
and we are property and casualty,

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life and health insurance agency
-- independent insurance agency.

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Well, I can say there is no typical
day in our insurance agency, it varies.

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One day I might be at a continuing ed class all
day, another day I might be visiting clients

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and then there might be -- the third day,
I might be in the office doing some quotes

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or reviewing proposals or handling
service questions with our clients.

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A typical day might look something
similar to a business day, a 9 to 5.

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Our official hours are 8:30 to 4:30, I'm not
exactly a morning person so I tend to come

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in a little later and stay a lot later.

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In our industry, there's lots of times
we have to actually meet with clients,

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personal clients after their
workday so it's not uncommon for me

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to do an early evening appointment
or even a Saturday appointment.

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Primarily in state, although our agency holds

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about 10 different nonresident
licenses in some neighboring states.

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As our business clients have grown,
we've tried to grow along with them,

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go along too as they've maybe set up a satellite
office, we've gotten license in that state.