>> Hi, I'm Rosann Cusumano Elinsky and I am Cusumano Insurance Agency located
in Pleasant Hills, Pennsylvania and we are property and casualty,
life and health insurance agency -- independent insurance agency.
Well, I can say there is no typical day in our insurance agency, it varies.
One day I might be at a continuing ed class all day, another day I might be visiting clients
and then there might be -- the third day, I might be in the office doing some quotes
or reviewing proposals or handling service questions with our clients.
A typical day might look something similar to a business day, a 9 to 5.
Our official hours are 8:30 to 4:30, I'm not exactly a morning person so I tend to come
in a little later and stay a lot later.
In our industry, there's lots of times we have to actually meet with clients,
personal clients after their workday so it's not uncommon for me
to do an early evening appointment or even a Saturday appointment.
Primarily in state, although our agency holds
about 10 different nonresident licenses in some neighboring states.
As our business clients have grown, we've tried to grow along with them,
go along too as they've maybe set up a satellite office, we've gotten license in that state.