WEBVTT

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>> My name is Oliver.

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I am the Captain of the Internet and
Customer-happiness Guru at Tessemae's.

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I run all of our e-commerce, customer
service, logistics, distribution.

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And I've been here for almost 2 years.

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That job entails ensuring
that people get their orders.

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Responding, engaging with everybody
that wants to engage with us.

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I am the keeper of the love wall back there.

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And I'm the gatekeeper and
the mouthpiece for our brand.

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And in dealing with customers and social
media and phone calls and e-mails.

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And I get it all in all sorts of ways.

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To be honest, it's majority praise.

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It's things that I can print
out and stick on a wall

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and contribute to this massive mural of love.

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And that's great because, you know,
it's hard to find that these days.

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And I live with the exact same passion that
our customers do about this salad dressing.

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I mean it's salad dressing.

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But it's a special one.

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They're cooking with it.

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They can taste how fresh it is.

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They can taste how simple it is.

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And most importantly, they can appreciate
that we're not messing around with anything.

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We are taking Greg's mom's salad
dressing and mass producing it.

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We don't cut any corners.

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And, frankly, that transcends
into our customers.

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They believe it.

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They can see it.

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And they're on this rocket ship
with us and that's a great feeling.