WEBVTT

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>> My name is Ben Ferber [assumed spelling].

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I'm an account executive with PLS Logistics.

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And that is a combination of
sales and customer service.

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I'm helping customers move their
freight through third party logistics.

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And so basically what PLS
does is they provide shipping.

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They fulfill the needs for shipping,
accommodates that ship, whether it be steel

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or any other commodity, and find a chart company
that meets those needs at a cheaper rate.

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So, basically, you would find the company that
needs something to go from one place to another

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and connect them with their correct carrier
because we have such a vast array of carriers

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in our database, where a regular company
would not be able to find those easily.

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Coming in the morning a lot of times
you'll have emails from customers

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or you'll get them throughout the
morning and you touch base with them.

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See what they need.

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Quote them on certain shipments that they have
coming up or they need to go out immediately

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or if they have an emergency shipment
you find it for them right that day.

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Then do some of the logistical portion
of talking with the chart drivers,

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matching those customer needs that
you just found with the chart drivers.

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And then when it slows down you have some
time to reach out to potential new customers

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and doing the selling portion of the job.

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It really changes day to day.

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It can be consistent but also you
have sometimes it'll be slower.

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Like, you know, right now it's the end of the
fiscal year so people are doing inventory.

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They don't have as many shipments going out.

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Where sometimes in the summer
when manufacturing's up,

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the economy's up, it'll be
a lot more fast paced.

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You'll be doing a lot more with
customers then you will be doing selling

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because your current book
of business is more active.