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>> My name is Karen Jaszerski [phonetic
spelling], and I am in the staffing industry.

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I work for a small family owned business that
does recruiting in accounting and finance,

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office administration, and some other new areas.

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We've been in business since 1970.

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Primarily, it starts with
our clients which would be --

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we actually have clients on two sides.

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We have companies that are our clients and
we have candidates that are our clients.

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But generally it starts on the company side.

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So a company that we are -- currently have as
a client or a new client or prospect will call

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or email or contact us with regards to a
job opening, and basically that's the start.

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You know, initially we would gather as
much information from them as we can on --

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you know, find out as much as we can
about the corporate culture, you know,

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size of the company, what the environment's
like, what the department's like,

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as well as obviously the job
responsibilities and specifications.

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And then it's our job to go out and find
somebody that would be a good fit for that.

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So then that takes us through the other side
of the process which is basically working

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through the database of candidates that we have
and then also utilizing other tools to look

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for new candidates that might
be good prospects for that.

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So that could be, you know, utilizing sites like
CareerBuilder, Monster, LinkedIn, craigslist,

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Indeed; could be just networking with our own
database to ask for referrals and put the word

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out on things that we're --
people that we're looking for.

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And it could involve some direct cold
calling, you know, recruiting into companies

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where we know maybe those people might exist.

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And then it's a matter of, you know, kind
of going through the whole job opportunity

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with the candidate, making
sure they're interested in it.

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If they are, doing a presentation to
the client, meeting with the candidate

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so that we have first-hand,
you know, knowledge of them

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and can offer our clients a little bit
more detail on the person and make sure

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that we think [inaudible] what the
client is saying the environment is,

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that the person would be a good fit.

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And then it's really setting up the
interviews and coordinating that process

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and debriefing and, you know,
following up on both sides.

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So, I mean, one thing that's interesting
about the sales process is you have to sell

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on both sides because your client
has to be equally interested

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and your candidate has to be equally interested.

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You know, a lot of sales jobs
it's a one-sided process.

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Your -- you know, you have a product,
and your product is basically going

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to go wherever you can open
the door for it to go.

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But here you're really dealing with,
you know, people on both sides.

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And so it's a little bit tougher
process from that standpoint.