WEBVTT

00:00:00.250 --> 00:00:06.260
>> My name is Olivia and I graduated
from Pomona in 2013 and I work

00:00:06.260 --> 00:00:10.190
as a technical consultant at
a midsized software company.

00:00:10.190 --> 00:00:13.380
So the developers make the
baseline software, which is,

00:00:13.380 --> 00:00:15.810
it's a software for Royalties Accounting.

00:00:15.810 --> 00:00:23.520
And my job is to, well so the
project consultants learn what it is

00:00:23.520 --> 00:00:27.300
that individual customers want
the software to do for them.

00:00:27.300 --> 00:00:32.460
So how they want it to perform the calculations,
how they want it to appear when they use it,

00:00:32.460 --> 00:00:37.700
the different field names and such, and then
what kind of statements they want to generate.

00:00:37.700 --> 00:00:41.810
And so I'm actually specifically
a statement technical consultant.

00:00:41.810 --> 00:00:46.780
So once the project consultants have figured
that out they pass the information to me.

00:00:46.780 --> 00:00:52.550
And my job is to configure, use built
in features of our software to get it

00:00:52.550 --> 00:00:57.280
to perform a certain way and produce certain
kinds of statements for various customers.

00:00:57.280 --> 00:01:04.470
So typically what I do is that I have a
mockup of what the customer I'm working

00:01:04.470 --> 00:01:11.730
for at the moment wants their statements to look
like, and then I have to go into the Excel tool

00:01:11.730 --> 00:01:18.700
and basically create a statement that looks
that way with all of the appropriate variables.

00:01:18.700 --> 00:01:25.290
So usually the mockup has sample data and
then I have to recreate it with variables.

00:01:25.290 --> 00:01:29.100
And sometimes it can go anywhere
from very simple to very complicated.

00:01:29.100 --> 00:01:34.410
Like sometimes it's literally either almost no
variables it will look the same almost every

00:01:34.410 --> 00:01:36.760
time with the exception of maybe
the address in the upper corner.

00:01:36.760 --> 00:01:41.290
And then there are other times where it's
like there are going to be five blocks of data

00:01:41.290 --> 00:01:45.290
and some of them won't show up sometimes
and sometimes some rows will be missing,

00:01:45.290 --> 00:01:47.180
sometimes some columns will be missing.

00:01:47.180 --> 00:01:49.870
And so that's actually what
I'm working on like right now.

00:01:49.870 --> 00:01:51.120
So that's a busy day.